Right Step is committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this section, you’ll find information on how and why we use “cookies” to improve our service and your web experience. You’ll also find out how to manage the information that is collected.

What Are Cookies?

Most websites, including Sample Solutions, use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our Website to your computer, mobile phone, or another device when you visit our Website. They allow us to do various things, including tailor the content you see and ensure the security of your online experience. Cookies cannot be used to run programs or deliver viruses to your computer

Cookies are small text files that websites can use to make the experience more efficient for the user. The law states that we can store cookies on your device if they are strictly necessary for this Website’s operation. For all other types of cookies, we need your approval.

Cookie Types and Their Uses

● The necessary cookies. Help make a website usable by enabling essential functions such as page navigation and access to the Website’s protected areas. The Website cannot function properly without these cookies.

● Analytical/performance cookies. They allow us to recognize and count the number of visitors and see how visitors move around our Website when using it. This helps us improve the way our Website works, for example, by ensuring that users find what they are looking for easily.

● Functionality cookies. These are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

● Targeting cookies. These cookies record your visit to our Website, the pages you have visited, and the following links. We will use this information to make our Website and its advertising more relevant to your interests.

Social buttons

We use social buttons to enable our users to share or bookmark web pages. These are buttons for third-party social media sites, and these sites may log information about your activities on the Internet, including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt out or delete such information.

What If I Don’t Want to Accept Cookies?

You can choose to restrict or block access to cookies set by Right Stepor any other company. You can set your browser to notify you when a web server attempts to write a cookie to your computer. This gives you a chance to accept or reject the cookie. You can control whether or not these cookies are used, but preventing them may mean you will be unable to log in to certain Right Stepwebsites.

Information we may collect from you

We have listed below how we use your data. We are also required by law to explain the legal basis for using your data, and this is also set out below. The legal basis in each case is that we have your consent for the use of your data, or that we need to use your data to perform a contract with you, or that the use of your data is necessary for our (or third parties’) legitimate interests (in which case we will explain what those interests are). Where we use your data with your consent, YOU HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AT ANY TIME.

We may collect and process the following data about you:

● To ensure that content from our site is presented most effectively for you and for your computer (this is based on our legitimate interest in ensuring that our site is offered to you in the most effective way possible).

● To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes (this is based on your consent, which you may withdraw at any time).

● To carry out our obligations arising from any contracts entered into between you and us (this is based on contractual necessity – we need to use your data to perform our contract with you).

● To allow you to participate in interactive features of our service when you choose to do so.

● To notify you about changes to our service (this is based on our legitimate interest in keeping you informed about changes to our service).

We may also use your data to provide you with information about goods and services that may be of interest to you, and they or we may contact you about these by post or telephone. But, again, this is based on our legitimate interest in providing you with information about our goods or services.

IP addresses

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Cookie Name Purpose

Zoho Sales IQ sample solutions-_zldp



_gid Right Step uses Zoho Sales IQ for its chat room functionality and for identifying when logged-in customers are on the Website.

Click here for an overview of privacy at Zoho.




We use social media buttons and/or plugins on this site to connect with your social networks in various ways. For these to work, Twitter will set cookies through our site, which may be used to enhance your profile on their network or contribute to the data they hold for various purposes, which will be outlined in their respective privacy policies.

How long do we keep your data

We are required by law to keep your data only for as long as is necessary for the purposes for which we are using it. The period for which we keep your data will be determined by several criteria, including the purposes for using the information, the amount and sensitivity of the data, the potential risk from any unauthorized use or disclosure of the information, and our legal and regulatory obligations.

Your rights

You have the right to ask us not to process your data. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected]

You also have the following rights concerning your data (some of these rights apply only in certain circumstances, and some of them vary according to the legal basis on which we are processing your data – please see above for further details):

● The right to ask whether we’re processing your data and, if we are, to find out details of that processing (as well as obtaining a copy of your data).

● The right to ask us to correct any personal data that we hold about you that’s inaccurate or incomplete.

● The right to ask us to delete personal data that we hold about you.

● The right to object to how we’re processing your data and to ask us to restrict how we’re processing your data.

● The right to have the personal data provided to us is provided to you in a structured and commonly-used electronic format. You can also ask us to transfer your data directly to another company if that’s feasible.

If you’re not happy with how we’ve dealt with your data, we’d like a chance to put it right – don’t hesitate to get in touch with us at [email protected]

No Spam Policy

We will never send you unsolicited emails or pass your details to a third party. If you give us your email address, this will only be used to communicate with you regarding the subject you have contacted us about. In the unlikely event that you do receive a message from us that you consider spam, don’t hesitate to get in touch with us using [email protected], and we will investigate the matter.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.


Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected] Right Step(“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis for processing any personal data we collect from you or provide to us.

The data controller is Sample Solutions for Regulation (EU) 2016/679 of the European Parliament of the Council of 27 April 2016 (General Data Protection Regulation).

Managing your cookie settings

All recent versions of popular browsers give users a level of control over cookies. To find out more about cookies, including how to see what cookies have been set, visit

Find out how to manage your cookies on popular browsers:

Google Chrome

Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer


Apple Safari

To find information relating to other browsers, visit the browser developer’s Website.

Last Updated: June 2021

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